There are two channels for client care, depending on where you purchased your Stanley Jacobs MD Product. You may also refer to our FAQ section for answers to commonly asked questions:
If you purchased your product through Amazon.com, Amazon will address customer care issues such as returns, damaged products, or other delivery-related matters directly with you. You may still contact us with comments, questions or concerns by emailing us at the support email:
If you purchased your product at one of Stanley Jacobs' offices in Healdsburg or San Francisco, you may address all customer care issues directly with our office at 707.473.0220 or by emailing us at the support email below.